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Ending Support for Internet Explorer

On June 15th, 2022, Microsoft formally ended support for Internet Explorer. Some of our users are still using Internet Explorer (IE) and have asked what support YouthCenter will provide for them going forward. The short answer is that YouthCenter, following Microsoft’s lead, will no longer officially support IE as of June 15th, 2022. We understand this is a big change and have compiled a list of frequently asked questions about this change.
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Feature Webinar Recording: Reporting

YouthCenter's Reporting is one one the most powerful tools available in the system. In this 1 hour webinar, you'll learn how to set up a report, add fields, set up search fields, and export to Excel. You'll also learn how to set up subscriptions and send those reports via email based on different triggers.
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Feature Webinar Recording: (Add-On) Text and Email Notifications

Watch to learn about how you can use the YouthCenter calendar system to set up important events related to youth including court dates, probation visits, and more along with sending out reminder notifications to both the youth and parent(s) or guardian via Text and Email.
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Building a better Case Management system for you.

Anytime we receive feedback or learn about how users interact with YouthCenter, we add those improvements and enhancements to what we call the “Customer Suggested Backlog”. In short, it’s a listing of improvements suggested by users that we review on a monthly basis for inclusion in YouthCenter.
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YouthCenter April 2022 Release

The April 2022 YouthCenter release included a batch of functionality updates to the calendar application and several minor updates requested by you.
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Feature Webinar Recording: Dashboards & Widgets

The YouthCenter Dashboard is a powerful tool for case managers and administrators alike to see the youth information in an overview format. In this webinar, you'll learn about the various dashboard widgets, filtering capabilities, and how to add them to your dashboard.
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Feature Webinar Recording: Program Placements

In January 2022, we released a major update to Program Placements. Learn how to add outcomes, transactions, tags, and how you can report on the program placements youth have been placed in.
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Feature Webinar Recording: Court Case Occurrence

The Court Case Occurrence panel was introduced early in 2021 to YouthCenter. Learn how to utilize this feature to better paint a picture of the history of working with a juvenile, what programs, services, and charges have been associated with a Youth.
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